FBMI offers free shipping within the UAE
Please email email@example.com for return shipping
address and information.
*FBMI is not responsible for shipping fees or lost returns.
FBMI gladly accepts returns of defective merchandise purchased online for a full
refund or exchange within 14 days of original purchase.
Refunds will be made in the form of the original payment.
Sale items are exchange only and not eligible for refunds.
To be eligible for a return, your item must be unused and in the same condition
that you received it. It must also be in the original packaging. To complete your
return, we require a receipt or proof of purchase.
FBMI holds the right to any additional terms and reasons for the objection of any
returned item and such reasoning may be updated and adjust at any given time with
or without notice.
Refunds (if applicable):
Once your returned item is received and inspected, we will send you an email to
notify you that we have received your returned item. We will also notify you of
the approval or rejection of your refund. If you are approved, then your refund
will be processed, and a credit will automatically be applied to your credit card
or original method of payment, within 7 business days.
Late or missing refunds (if applicable):
If you haven’t received a refund yet, please first check your bank account again.
Then contact your credit card company, it may take some time before your refund
is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please
contact us at firstname.lastname@example.org.
Exchanges (if applicable):
We replace defective or damaged items for free. Just send us an email at
Return merchandise by using your own trackable and insured shipping method, mail
the item to be returned inside the original plastic packaging along with the packing
slip to the address we provide.We don’t guarantee that we will receive your returned
item. Once we receive your package, we will promptly process an exchange or issue
a refund in accordance with this policy. To return your product, please mail your
product to: PO Box 145883 Abu Dhabi UAE. Please notify us of any return at
email@example.com so that we will be expecting your package.
Please be aware that shipping charges do not include international taxes or duties.
Contact the customs office in the destination country for information about any
applicable duties or taxes. If an order is placed on FBMI.AE and then refused, you
will be responsible for the original shipping & handling costs, as well as any duties,
taxes and/or customs charges that were incurred in shipping the package. These amounts
will be subtracted from your merchandise refund. FBMI.AE has made every effort to
minimize our international shipping charges. We only charge our cost for these services.
We do not make any profit on our shipping services to international customers. Also,
we are required by law to disclose the full value of the package contents and cannot
alter this value. In the European Union, these fees can be 30% or more of the total
declared value of your order.
Depending on where you live, the time it may take for your exchanged product to
reach you, may vary.